“Social technologies change not just how we market our programs and services, but how we manage and lead our organizations, and how we build our communities and create movements.  Understanding the multichannel landscape is more important than ever before, as the pace of change is growing exponentially. Pay attention to the lessons in this book, and build the long term capacity for harnessing these powerful forces for YOUR social good efforts.”
Maddie Grant
Social strategist and author, Open Community and Humanize: How People-Centric Organizations Succeed in a Social World